Privacy Policy

SV CRM — Last updated: August 18, 2026

At SV CRM, your trust matters. This policy explains what data we collect, why, and how we protect it.

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1. What We Collect

– Account Info — name, email, phone, company details
– CRM Data — leads, contacts, deals, visits, quotations, and sales records you enter
– Usage Data — login activity, device/browser info, and system logs
– Location Data — for field visit check-ins (only when the Visits feature is used)

2. How We Use It

– To power core CRM features (leads, sales, visits, invoicing)
– To improve performance and troubleshoot issues
– To send important account or security notifications
– We never sell your data to third parties

3. Data Storage & Security

All data is encrypted in transit and at rest. Access is role-based — only authorized team members (e.g., Sales, Admin) can view relevant records.

4. Your Rights

You can request to:
– Access or export your data
– Correct inaccurate records
– Delete your account and associated data

5. Third-Party Sharing

We only share data with trusted service providers (e.g., hosting, email delivery) strictly to operate SV CRM — never for marketing by outside parties.

6. Contact Us

Questions about your data? Reach out to privacy@svcrm.com

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By using SV CRM, you agree to this policy. We’ll notify you of any major updates.